The solid 14k gold threaded spike comes in the standard size of 3mm. Customizable upon request. Available in both white and yellow gold.
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6 Month Craftsmanship Guarantee
We want you to be completely happy with your purchase from HINDGED from the day you make your purchase forward. That’s why we have a 6 Month Craftsmanship Guarantee on all jewelry that you purchase. (Original receipt or invoice is required.)
Stone Guarantee – We will repair or replace at our discretion, free of charge, any amethyst, blue topaz, citrine, cubic zirconia, emerald, garnet, onyx, peridot, ruby, and sapphire covered by the 6 Month Craftsmanship Guarantee, if it chips, breaks, or is lost from its original setting during normal wear through no fault of your own. All necessary repairs must be completed by our trained professionals. The 6 Month Craftsmanship Guarantee does not extend to normal wear and tear and does not cover damages, such as chipped or cracked stones, scratches, dents or bending, as a result of or due to customer neglect. The 6 Month Craftsmanship Guarantee does not extend to jewelry and/or jewelry settings that have been altered in any way from the original design.
Mounting Guarantee – For six months from the date of purchase, we guarantee the mounting for your amethyst, blue topaz, citrine, cubic zirconia, emerald, garnet, onyx, peridot, ruby, and sapphire against all defects in material or workmanship. We will repair or replace your mounting free of charge if any defects are found during this period.
Repair or Replacement Policy – If for any reason you are in need of service, please contact Customer Service at 1-866-320-9913 to speak to one of our jewelry consultants between 9 AM to 4 PM PST. Please have your original receipt or invoice with you when you call.
14 Carat GOLD:
All real gold compounds, no gold fillers and no gold plating.
Shafts and beads are made with 100% real solid white or yellow gold. The beads are made with solid gold. We do not provide hollow beads.
Palladium based White Gold is completely FREE of NICKEL, CADMIUM, LEAD, BISMUTH, MERCURY and other toxic or radioactive metals.
The approximate composition of Palladium is :
PD1 : 9.0% ZINC, 21.0% PALLADIUM, 65.0% SILVER, 5.0% COPPER
All threaded ends, tops, and threaded bottoms are made with 14k gold threading. Every section of these pieces are
made with all 14k gold material, there are NO substitutes and NO other materials that are used to create our pieces.
***Every piece is INTERNALLY Threaded for 12 and/or 16 gauge threading, We DO NOT offer Externally Threaded pieces.***
30-Day Money Back Guarantee!
HINDGED upholds the highest standard of quality for each of our products. We guarantee that the quality of all our merchandise will meet or exceed expectations. Every effort is made to ensure your merchandise is shipped in perfect condition. If for any reason you are not completely satisfied with your purchase, you may return or exchange any item in its original condition within 30 days of receipt and we will gladly provide a refund, replacement, or an exchange. Items returned must be in original condition with no “wear and tear.”
Please note: ALL CUSTOMIZED ORDERS ARE NON-REFUNDABLE!
To return or exchange an item, please follow these instructions:
- Contact Customer Service at 1 (866) 320-9913 to obtain a Return Order number (RO#). Our jewelry consultants are available to speak with you Monday through Friday from 9:00 AM to 4:00 PM PST. Packages without a Return Order number will not be accepted for refund.
- Secure your item(s) and all original packing materials, including a copy of your customer receipt in a plain wrapped cardboard box. Please write the Return Order number (RO#) on your packing slip for our reference.
- Customer is responsible for shipping and insurance. Please insure the return for the total value of the contents, and request a return receipt for confirmation that your shipment has reached HINDGED. Please contact these companies directly and inquire about their shipping and insurance rates. The US Postal Service—Registered Mail™ service can insure merchandise up to $25,000. If you wish to use FedEx® or UPS®, please contact these companies directly and inquire about their shipping and insurance rates.
- Please allow 2 weeks for the refund to be processed.
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